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How to return 

HOW TO USE OUR SERVICE

Brand-New-Original-Unlock-LTE-FDD-150Mbps-HUAWEI-E5573-4G-Router-With-Sim-Card-Slot-And

  • Up to 10 simultaneous users/devices
  • Maximum working time: 6 hours (depending on the network)
  • Maximum standby time: 300 hours (depending on the network)
  • USB:Micro USB
  • Width: 99.0mm
  • Height: 62.2mm
  • Depth: 14.4mm
  • Weight: < 77g (including the battery)
A. Return at 7-11 Store (For free)
1. Put the device and other accessories into the bag we provide.
2. Hand over the bag and shipping note (we already filled) to 7-11 store convenience store.
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B. Return at Hi-Life Store (Need to pay 55 NTD)
1. Put the device and other accessories into the bag we provide.
2. Hand over the bag and  this special shipping to hi-life store.
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You can use this link to search the 7-11 convenience store near by you around Taiwan, or do this in can do this at convenience store in the airport, but remember,  Taoyuan International Airport Terminal 1 does NOT have a 7-11 store inside.
Please fill your hotel address or the airport (terminal) when you booking. If you fill an airport, you can pick up your pocket hot spot inside airport. If you fill your hotel address, we will send wifi spot to the hotel before you arrival.
A. Pick up at hotel
Please fill your hotel address if you want to pick up pocket WiFi at hotel, the package will shipped before you check in, so please check with receptionist when you check in.
B. Taipei Songshan Airport
If you want to pick up at Taipei Songshan Airport, please fill address as Taipei Songshan Airport, you can pick up your pocket wifi at FamilyMart convenience store inside the airport, the store is 24 hours open.
How to get FamilyMart  in Taipei Songshan Airport :
After immigration please turn RIGHT,  walk about 2 mins to domestic building, then you can see a FamilyMart.
Or you can follow this video to get there:

C. Taoyuan International Airport Terminal 1
If you want to pick up at Taoyuan International Airport Terminal 1, please fill address as Taoyuan International Airport Terminal 1, you can pick up your pocket wifi at Hi-Life convenience store inside the airport, the store is 24 hours open.
How to get hi-life store in Taiwan Taoyuan International Airport Terminal 1 :
After immigration please turn LEFT, take escalator to B1, then you can see a hi-life store.
Or you can follow this video to get there:

D. Taoyuan International Airport Terminal 2
If you want to pick up at Taoyuan International Airport Terminal 2, please fill address as Taoyuan International Airport Terminal 2, you can pick up your pocket wifi at 7-11 convenience store inside the airport, the store is 24 hours open.
How to get 7-11 store in Taiwan Taoyuan International Airport Terminal 2:
After immigration, find an  escalator or elevator to B2, then you can see a 7-11 store in food corner.
Or you can follow this video to get there:

E. Kaohsiung International Airport
If you want to pick up at Kaohsiung International Airport, please fill address as Kaohsiung International Airport, you can pick up your pocket wifi at FamilyMart convenience store inside the airport, the store is 24 hours open.
How to get hi-life store in Kaohsiung International Airport:
After immigration please turn LEFT, then you can see a FamilyMart.
Or you can follow this video to get there:

Book it online, check if it available in your trip in Taiwan.
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1. Press power button to turn on device.

2. Search and connect to the SSID on your device.

3. Enter the password on your device.

4. Done, connect to the whole world.